Shipping & Return

Shipping and Return/Refund policies

 

Shipping : 

ALL shipping is done with USPS. Once your order has been received (you will receive an email receipt) , it will take up to 8 business days to process and ship. Once shipped we will personally email you your tracking number. Because this product is handmade and we are a family run business, we appreciate your patience.

 

Return policy :

As this is a handmade and perishable product, we are afraid that we DO NOT accept returns. This is for our customers safety.

 

Refund policy:

However, even though we do not accept return of this product, that doesn’t mean we won’t give you a refund. If you feel you deserve a refund, please contact us directly at thatdragonflystuff@gmail.com and explain your situation. We judge each situation individually and will do our best to resolve the situation. Please remember: we are a family owned business so your patience is appreciated.